Each product page states the exact supported versions and environments. beineto.com supports the combinations listed on the product page rather than claiming blanket compatibility.
Frequently Asked Questions
Everything you need to know about our apps, add-ons, licenses, and support.
Some products work fully in hosted environments, while others require more deployment control. Check the compatibility section on each product page for the supported setup types.
Yes. beineto.com supports the deployment types explicitly listed on each product page, including cloud and self-hosted environments where applicable.
Unless a product page states broader rights, licensing follows one production environment per purchase. Related staging or test environments for that same project are generally acceptable.
Updates are released per supported version and documented in the changelog. Product pages and release notes clarify whether an update addresses defects, compatibility, or feature refinements.
Yes, for supported environments and documented dependencies. Installation help covers prerequisites, setup order, and first-use issues tied to the product itself.
Standard product support does not include custom development. If you need a product-specific adjustment, it should be scoped separately and evaluated on its own requirements.
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